1Beauty Box Policies

Refund policy

🔄 RETURN & REFUND POLICY

Return Window

  • Returns accepted within 30 days of delivery.

  • Product must be unopened and in original condition.


Refund Structure

  • Days 1–15: Full refund to original payment method

  • Days 16–30: Store credit only

  • After 30 days: No returns accepted


Non-Returnable Items

We do not accept returns on:

  • Opened skincare or cosmetics

  • Used products

  • Items not in original packaging


Damaged or Defective Products

If product arrives damaged or defective:

  • Contact us within 48 hours of delivery

  • Provide photos

  • Replacement or refund will be provided


Return Shipping

Customer is responsible for return shipping unless item is defective.


Refund Processing

Refunds are processed within 5–10 business days after inspection.